Privacy policy

Privacy Policy Summary

Navi Drive EOOD is the controller for personal data processed to operate Goodsvale. This summary must be read with the detailed privacy and cookie notices available when data is collected.

Data and purposes

We process contact and delivery details, order history, customer-service messages, transaction references and technical information such as IP address and device data. Order fulfilment and customer service rely on performing our contract; tax and accounting records rely on legal obligations. Proportionate fraud prevention and site security rely on legitimate interests, balanced against your rights. Optional marketing and non-essential cookies require consent where applicable. You can withdraw consent without affecting earlier lawful processing.

Recipients and transfers

Necessary information is shared with our commerce platform, payment processors, fulfilment suppliers, carriers and professional advisers. Payment card details are handled through payment providers. International fulfilment can involve transferring delivery data outside the EEA or UK. Such transfers require applicable adequacy decisions or appropriate contractual safeguards, with further measures where needed. Ask us for details of recipients and safeguards relevant to your order.

Retention and choices

We retain order and accounting records for legally required periods; other information is kept only as long as needed for its stated purpose or applicable claims. You may request access, correction, erasure, restriction or portability where applicable, and object to legitimate-interest processing or direct marketing. We normally respond within one month, subject to lawful extensions. You may complain to the Bulgarian Commission for Personal Data Protection or your local supervisory authority, including the UK ICO.

Order and delivery information is necessary to fulfil an order; without it we cannot complete the purchase. Optional marketing choices are not required to buy. Non-essential analytics or advertising technologies must remain off until valid consent where required. Do not send payment card details or passwords by email. Contact us below to exercise your rights or ask about data processing.

Goodsvale is operated by Navi Drive EOOD, EIK 207963563, ul. Marko Lerinski bl.12 et.3 ap.6, Sofia 1220, Bulgaria. Email: w5wa8d2y@mail.grokbot.com.